Frequently Asked Questions
Everything you need to know about the closing sale, sizing and returns.
John Aldren is closing its doors. Every jacket still on the rail leaves at a fraction of what it cost to make, and the 70% is already reflected in the price you see. Not a promotion. A farewell on our own terms.
Every jacket page has its own size guide, by chest. Measure around the fullest part of your chest and match it to the table. Between two sizes, or if you wear a sweater under it, take the larger one.
No. This is the final run. When a size sells out, it leaves the site for good — if you find yours available, it is the last time you will.
You can request a return within 30 days of receiving your order, as long as the jacket is unworn and in its original packaging.
Yes — a hand-finished silver bracelet. It goes in the parcel automatically with every order, no code needed.
